cooperate with investigations, avoid conflicts of interest, and apply Program policies consistently. Faculty and staff shall not discourage a student from exercising a legitimate grievance or appeal right. XXXII. Program Director Responsibilities The Program Director ensures that grievance and appeal policies remain current, published, and accessible; ensures faculty and staff understand applicable procedures; receives or appropriately routes MSPAS student concerns; ensures appropriate referral to Universit y offices; avoids participating when a conflict of interest exists; monitors aggregate grievance trends; reports significant policy concerns through appropriate governance channels; and ensures the Program’s grievance procedures remain aligned
with ARC-PA Standards and NLU policies. XXXIII. Policy Review and Revision
This policy is reviewed at least annually and whenever ARC-PA Standards, NLU policies, applicable law, Program structure, or clinical education requirements change, or when assessment of grievance data identifies a need for revision. Revisions proceed through appropriate NLU and MSPAS governance processes, and the most current approved version supersedes previous versions. XXXIV. Related Policies and Resources This policy is read together with NLU Student Complaints and Grievances, the Student Guidebook, Student Rights and Information, the Anti-Discrimination Policy, FERPA Notification, the Academic Catalog and Policies, the Withdrawal -Refund Policy, and NLU incident-reporting resources, along with the NLU MSPAS Leave of Absence Policy (Appendix D), the MSPAS Academic Progression and Remediation Policy, and the NLU Policy on Academic Appeals. XXXV. ARC-PA Compliance Crosswalk
ARC-PA Standard
Policy Evidence
A3.01
Published, accessible, consistently applied Program policy
A3.14a
Cross-reference to published academic standards and progression policy
A3.14b
Cross-reference to curriculum/program completion requirements
A3.14c
Academic Progression and Remediation Policy
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