should consult the current NLU Academic Catalog and Student Guidebook in addition to this policy. Relevant University resources include NLU Student Complaints and Grievances, the Student Guidebook, Student Rights and Information, the Anti-Discrimination Policy, FERPA Notification, and the Academic Catalog and Policies. VI. Types of Student Concerns Academic Concerns include course grades, examination or assessment procedures, clinical rotation evaluations, academic progression, remediation, deceleration, academic standing or dismissal, graduation or program completion, and application of published academic requirements. Academic appeals are handled under the applicable NLU academic appeal process, which recognizes four bases for appeal: unpublished criteria or procedures; criteria inconsistent with University/program policy or a violation of student rights; failure to follow published procedures; or a decision substantially influenced by factors other than published criteria. Non-Academic Concerns include University services, administrative decisions, clinical- site concerns, student services, program operations, and other University-related matters, addressed through NLU’s Issue Resolution process. Harassment and Discrimination allegations, including sexual misconduct, sexual harassment, and other prohibited conduct, are reported through the applicable NLU process; the MSPAS Program does not independently adjudicate matters assigned by University policy to another NLU office. Retaliation concerns may be reported immediately to Student Affairs, the Title IX Coordinator when applicable, the Program Director, or another appropriate University official; filing a complaint will not result in retaliation. VII. Informal Resolution Whenever appropriate and safe, students are encouraged to first discuss concerns with the individual or department involved (e.g., a course director, faculty member, academic advisor, or Student Affairs) before filing a formal complaint. Informal consultation does not waive a student’s right to initiate a formal grievance or appeal when the matter is eligible for formal review, and a student shall not be required to confront an alleged harasser or discriminator when doing so would be inappropriate, unsafe, or contrary to policy. VIII. Formal Grievance Process A student may initiate a formal grievance when informal resolution is unsuccessful, inappropriate, unavailable, or not required. The grievance should include, when reasonably available, the student’s identifying information, the date of the event or decision, a
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