NLU Critical Incident Preparedness Plan - REVISED DRAFT - M…

CHAPTER 4 Contacts and Notifications for Emergencies

All members of the Critical Incident Response Team are responsible for immediately reacting to an emergency that might occur and to supporting the Incident Commander. At those times, team members will be relieved of their routine duties and their response duty will become their primary duty. Key departments are responsible for developing and maintaining their own Guidelines for Emergency Operations. The President and CIRT have the ability to appoint members to the CIRT at any time. At a minimum, the CIRT shall include the following:

Possible notifications (Outside of NLU Community) • Government Officials: • Police • Fire • Emergency Medical Services (EMS) • Emergency Management Agency (EMA) • Mayor • State Agencies • Media contacts: • TV • Radio • Newspaper • Utilities • Counseling

NOTE: The Department of Public Safety maintains emergency contact information.

Critical Incident Response Team Notification

Prompt initial notification of an emergency condition is critical to an effective response. In general, most emergency calls are received by one of the NLU communications hubs; however, there may be occasions where emergency calls are received elsewhere. In any case, it is important for the communications hubs to be notified of the emergency to ensure all appropriate notifications are made. Upon receipt of a notification, the receiving party shall ensure that initial notifications of a crisis are made according to the phone tree below. Each notification is specific to the nature of the emergency. However, most emergencies may require the communications hubs to initially notify any member of the Critical Incident Response Team. At any time during the notification process, the question “Who else needs to know? should be asked and should be considered by the recipient of the information. If others are identified as needing to know, these notifications need to be made as soon as possible. The following outlines the emergency notification process. If a person is to notify someone and that individual is not available to receive the notification, for whatever reason, the CIRT member should notify the next person in order until they can reach the original intended party.