Department Chair, Dean, Student Affairs, Senior Academic Offi cer, Title IX Coordinator, or another authorized official. XVIII. Confidentiality and FERPA The Program protects student educational records consistent with FERPA and applicable NLU policies. Information concerning a grievance is shared only with individuals who have a legitimate educational, administrative, investigative, safety, or legal need to know. Confidentiality cannot always be guaranteed when disclosure is required by law, necessary to protect health or safety, or necessary to conduct a fair investigation. XIX. Non-Retaliation Retaliation is prohibited. No student shall be penalized, threatened, intimidated, disadvantaged, dismissed, academically sanctioned, denied access to educational opportunities, or otherwise subjected to adverse treatment bec ause the student filed a good-faith grievance or appeal, reported harassment, discrimination, or unsafe clinical conditions, participated in an investigation, served as a witness, assisted another student in raising a concern, or exercised a protected right. Students who experience retaliation should contact the Assistant Dean of Students or designee; any allegation of retaliation is evaluated independently of the underlying grievance when appropriate. XX. Interim Measures When a grievance or report presents a potential concern involving safety, harassment, discrimination, retaliation, patient welfare, or significant disruption to the educational environment, the Program or University may implement reasonable interim measures, such as temporary reassignment of faculty, temporary change of clinical site, modified communication or no-contact directives, academic support, counseling referral, temporary clinical removal, or alternative educational arrangements. Interim measures are
not a finding that misconduct o ccurred. XXI. External Complaint Processes
Students are encouraged to use NLU’s internal resolution processes before pursuing external complaints when appropriate. NLU publishes information regarding external complaint avenues, including the Illinois Board of Higher Education, the Florida Department of Education (when applicable), the Higher Learning Commission, and other applicable state agencies. Nothing in this policy prevents a student from exercising an independent right to file a complaint with an app ropriate governmental, regulatory, accrediting, licensing, or other external entity.
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