• Maintain appropriate confidentiality; • Refer concerns to the appropriate University office when required; • Document relevant matters; • Cooperate with investigations; • Avoid conflicts of interest; and • Apply Program policies consistently.
Faculty and staff shall not discourage a student from exercising a legitimate grievance or appeal right.
XXXII. PROGRAM DIRECTOR RESPONSIBILITIES The Program Director shall:
• Ensure that grievance and appeal policies remain current; • Ensure policies are published and accessible; • Ensure faculty and staff understand applicable procedures; • Receive or appropriately route MSPAS student concerns; • Ensure appropriate referral to University offices; • Avoid participating when a conflict of interest exists; • Monitor aggregate grievance trends; • Report significant policy concerns through appropriate governance channels; and • Ensure that the Program's grievance procedures remain aligned with ARC-PA Standards and NLU policies.
XXXIII. POLICY REVIEW AND REVISION This policy shall be reviewed at least annually and whenever:
ARC-PA Standards change; NLU policies change; Applicable law changes; Program structure changes;
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• Clinical education requirements change; or • Assessment of grievance data identifies a need for revision.
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