XVII. CONFLICTS OF INTEREST AND IMPARTIAL REVIEW A person shall not participate as the sole decision-maker in a grievance or appeal when that person:
Is the subject of the complaint;
•
• Has a direct personal interest in the outcome; • Has a significant conflict of interest; • Has previously made the decision being appealed and is not authorized to participate in the appeal; or • Has another circumstance that creates a reasonable concern regarding impartiality. When appropriate, the Program Director may refer the matter to the Department Chair, Dean, Student Affairs, Senior Academic Officer, Title IX Coordinator, or another authorized University official. XVIII. CONFIDENTIALITY AND FERPA The Program shall protect student educational records in accordance with FERPA and applicable NLU policies. Information concerning a grievance shall be shared only with individuals who have a legitimate educational, administrative, investigative, safety, or legal need to know, subject to applicable University policy and law. Students should understand that confidentiality cannot always be guaranteed when disclosure is required by law, necessary to protect health or safety, or necessary to conduct a fair investigation. NLU maintains a FERPA notification describing students' rights concerning educational records. National Louis University NLU FERPA Notification
XIX. NON-RETALIATION Retaliation is prohibited.
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